Last Updated: April 24, 2026

Ann Hill Coaching (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website [annhillcoaching.com] (the “Site”), contact us, book coaching calls, or purchase The Empowered Transition Blueprint.

By using the Site, you agree to the practices described in this policy. We comply with UK data protection laws including the Data Protection Act 2018 and UK GDPR.

1. Information We Collect

Personal Information You Provide:

• Name, email address, phone number (when booking calls, subscribing, or contacting us)
• Payment details (processed securely via third-party providers like Stripe/Amazon)
• Coaching details (midlife challenges, goals shared during discovery calls)
• Mailing address (for book orders or event requests)

Automatically Collected Information:

• IP address, browser type, device info, pages visited
• Cookies and tracking data (see Section 7)

Non-Personal Information:

• Site usage stats (pages viewed, time spent) to improve content

2. How We Use Your Information

We use your data to:

• Respond to inquiries and provide coaching services
• Process book sales and deliver digital tools (Fierce Intention Compass)
• Schedule discovery calls and manage client relationships
• Send helpful updates (new blogs, free resources, book launches) – you can unsubscribe anytime
• Improve the Site (analyze traffic, fix bugs)
• Comply with legal obligations

3. Legal Basis for Processing

Under UK GDPR, we process data based on:

• Contract: To deliver coaching or book orders
• Consent: For marketing emails (easily withdrawn)
• Legitimate Interests: Site security, service improvement
• Legal Obligation: Tax records, fraud prevention

4. Sharing Your Information

We never sell your data. We share only when necessary:

• Service Providers: Scheduling tools (Calendly), email (Mailchimp), payments (Stripe)
• Amazon: For book fulfillment
• Legal: If required by law or to protect rights

All partners have strict confidentiality agreements.

5. Data Security

We use:

• SSL encryption for the Site
• Secure cloud hosting (UK/EU servers)
• Password protection for client files
• Regular security audits

No system is 100% secure. We cannot guarantee absolute security.

6. Your Rights

Under UK GDPR, you have rights to:

• Access: Request your data
• Rectification: Correct inaccuracies
• Erasure: Delete your data (“right to be forgotten”)
• Restriction: Limit processing
• Portability: Receive data in usable format
• Object: Stop marketing or legitimate interest processing
• Withdraw Consent: Anytime for marketing

How to Exercise Rights: Email ann@annhillcoaching.com. Response within 30 days.

7. Cookies & Tracking

We use:

• Essential Cookies: Site functionality (cart, login)
• Analytics Cookies: Google Analytics (traffic patterns, anonymized)
• Marketing Cookies: Track ad performance (if applicable)

Manage Cookies: Browser settings or cookie banner. Disabling may limit Site features.

8. Third-Party Links

The Site links to Amazon, social media, and Calendly. We control their privacy practices—review their policies.

9. Children’s Privacy

The Site is not for children under 16. We do not knowingly collect their data.

10. International Transfers

Data stays in UK/EU. US transfers (if any) use Standard Contractual Clauses.

11. Data Retention

• Inquiries: 2 years
• Clients: 7 years (tax/legal)
• Marketing: Until unsubscribe
• Analytics: 26 months

Deleted data when no longer needed.

12. Changes to This Policy

We may update this policy. Check the “Last Updated” date. Major changes emailed to subscribers.

13. Contact Us

Data Protection Officer: Ann Hill
Email: privacy@annhillcoaching.com
Address: Ann Hill Coaching, [Seaside Location], UK

Complaints: Contact us first. Then ICO: ico.org.uk